Human Resources Manager - testimony of the month

Ariane joined Viapost in the summer of 2020 as a Human Resources Manager (HRM) for Viapost's Ile-de-France South area. In her area of responsibility, she provides day-to-day support to the logistics platforms in Chilly-Mazarin and Bonneuil-sur-Marne.

Discover through her testimony the specificities of her job.

What does the job of human resources manager at Viapost involve?

The position of Human Resources Manager is central to Viapost. It implements the company's HR strategy and flagship projects, based on the resources managed and the expectations of operational staff.

Ariane works in Viapost's logistics business. In this capacity, she and her team support all the employees of the logistics platforms in her area in the development of their skills. She is also in constant contact with many people, in particular the operations managers - in charge of production management - and the support services.

The tasks of the human resources manager

Ariane's main tasks are to ensure the administrative management of all sorting centre staff, to coordinate recruitment according to needs and orientations and to ensure the development of staff skills.

She must therefore be very attentive to the establishment of an appropriate continuous training system and possess great listening, analysis and negotiation skills.

Generally speaking, her knowledge of labour law and regulatory obligations is obviously essential to her tasks.

Which studies should I follow to become a human resources manager?

To work as a human resources manager, you need to have a five-year degree in human resources or social law. There are a number of courses of study for this profession.

The qualities required to enter this profession are:

> Rigour, organisation and reactivity, to coordinate and respond to requests and to constantly adapt to changes and fluctuations in activities.

> Being approachable and having good listening skills, to understand the needs of both managers and employees.

> The search for a compromise between the needs expressed and the obligations inherent in the function.